> MANAGED OPERATIONS SUITE[proactive business support]

PROACTIVE TECH SUPPORT: Keep your business running smoothly.
Comprehensive IT management and monitoring services.
Monthly plans starting at $59/month per workstation
24/7 monitoring • Automated backups • Priority support • Quarterly reviews

> How MSP Works

Comprehensive IT management in 4 strategic phases

PHASE 01
Week 1

Assessment & Setup

Comprehensive audit of your current IT infrastructure and security posture

PHASE 02
Week 2

Deploy & Monitor

Install monitoring tools, configure backups, and establish baseline security

PHASE 03
Ongoing

Maintain & Optimize

Ongoing maintenance, updates, and performance optimization

PHASE 04
Quarterly

Report & Improve

Quarterly health reports and strategic technology planning sessions

MSP GUARANTEE: 99.9% uptime SLA with proactive monitoring and rapid response

> MSP Benefits

Comprehensive IT management that keeps your business running smoothly

Business Hours Monitoring99.9% uptime

Comprehensive system monitoring during business hours with automated alerts and proactive issue resolution

Automated Backups3-2-1 backup rule

Daily automated backups with monthly restore testing and cloud storage

Priority Support< 1 hour response

Dedicated support queue with guaranteed response times for MSP subscribers

Security Updates99.8% patch compliance

Automated security patching and vulnerability management across all systems

Performance Optimization15% avg improvement

Regular system optimization and performance tuning to maintain peak efficiency

Strategic PlanningQuarterly reviews

Quarterly technology roadmap reviews and strategic planning sessions

INCLUDED IN ALL MSP PLANS:

  • • Antivirus & endpoint protection
  • • System updates & patch management
  • • Network monitoring & optimization
  • • Email security & spam filtering
  • • Remote support & troubleshooting
  • • Asset management & documentation
  • • Disaster recovery planning
  • • Technology strategy consulting

> MSP Features

Comprehensive IT management services included in every subscription

Essential Maintenance

Comprehensive system care and maintenance

  • Antivirus management and updates
  • Operating system patching
  • Software updates and maintenance
  • System optimization and cleanup
  • Hardware health monitoring

Automated Backups

Reliable data protection and recovery

  • Daily automated backup schedules
  • Cloud and local backup options
  • Monthly restore testing
  • Disaster recovery planning
  • Data retention management

System Monitoring

Proactive system health monitoring

  • 24/7 system performance monitoring
  • Network uptime tracking
  • Storage and memory alerts
  • Security event monitoring
  • Automated issue detection

Priority Support

Dedicated expert assistance

  • Priority support queue access
  • Remote troubleshooting
  • On-site support when needed
  • Escalation to senior technicians
  • Emergency after-hours support

Security Management

Comprehensive cybersecurity protection

  • Endpoint protection management
  • Firewall configuration and monitoring
  • Email security and spam filtering
  • Vulnerability scanning
  • Security awareness training

Reporting & Planning

Strategic technology insights

  • Monthly system health reports
  • Quarterly business reviews
  • Technology roadmap planning
  • Budget planning assistance
  • Performance metrics tracking

> Choose Your Plan

Compare features and find the perfect IT management solution for your business

Plan Details
Business Basic
$60
per device / month
Business Lite
$90
per device / month
Business Power
$120
per device / month
On-Site Response Time
24 hours
12 hours
6 hours
Critical Response Time
4 hours
2 hours
Immediately
In-store Repair Discount
20%
40%
50%
In-office Repair Discount
10%
25%
30%
Free In-office 1-Hour Visit
Not included
1 included
1 included
Remote Support
15% discount
35% discount
Unlimited
Managed Antivirus
Included
Included
Included
Automatic System Cleanup
Included
Included
Included
Website Pop-Up & Ads Blocking
Included
Included
Included
Windows Patch Management
Included
Included
Included
3rd-Party App Patch Management
Included
Included
Included
New Computer Data Transfer
Included
Included
Included
Physical System Check
Not included
Half-yearly
Half-yearly
Dust Cleaning & Thermal Paste Replacement
Not included
Yearly
Yearly
Web-based Support Tickets
$15/mo/device
$10/mo/device
Included
Device Pick-Up & Delivery (5 mi)
Not included
Included
Included
PC & Laptop Purchase Discount
10%
10%
10%
2FA Verification (per device)
$6.50
$6
Included
Mobile Device Management (per device)
$6
$4
Included

Need help choosing? Contact us for a personalized recommendation.

> Get MSP Protection

Ready to secure your business with comprehensive IT management?

IMMEDIATE SETUP:

  • • Free initial IT assessment
  • • Same-week deployment available
  • • No long-term contracts required
  • • 30-day satisfaction guarantee

MSP ONBOARDING PROCESS:

WEEK 1

Assessment & Planning

WEEK 2

Tool Deployment

WEEK 3

Monitoring Setup

WEEK 4

Full Service Active